Support, Maintenance and Administration

 The post-sales support service is offered with a high level of execution and results by having a specialized and certified team with extensive experience in design, configuration and implementation of projects. The execution of the service measures the quality of the services, providing an objective view of DCPL's performance. One of the aspects that our current clients value most about the technical support service is that the specialists speak the same language together with the excellent service they receive.

All our team of specialists are certified as installers of OnBase and are constantly expanding their knowledge and training in the product. The team understands the importance of responding quickly to requests for assistance. By taking responsibility for problems and supporting our customers, Technical Support analysts take each call as an opportunity to learn more about OnBase and help users simplify the complicated.